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Setup

Telegram Integration Setup

Bot Setup

  1. Go to BotFather on Telegram.

  2. Create a new bot by following the on-screen instructions from BotFather.

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  3. Copy the Bot ID and Bot URL provided by BotFather.

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  4. Open your newly created bot on Telegram and press "Start" to initialize the bot.

  5. Go to @myidbot and press "Start" to get your Telegram ID. Copy the Telegram ID.

EspoCRM Setup

  1. Navigate to Integrations -> Telegram.

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  2. Paste the Bot ID and Bot URL obtained from BotFather.

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  3. Go to Administration -> Mobile App -> Notifications Settings.

  4. Set the "Default Notification Provider" to "Telegram."

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  5. Ensure your Telegram bot is open by visiting the Bot URL and pressing "Start."

  6. Go to Notification Preferences.

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  7. Paste your Telegram ID in the "Telegram Chat ID" field.

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Now, your EspoCRM instance is configured to use Telegram for push notifications.

Troubleshooting:

  • Double-check the Bot ID, Bot URL, and Telegram ID for accuracy.
  • Review your server logs for any error messages related to Telegram integration.