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Email Translation

Email Translation translates an Email into the current user's CRM language.

Translate action on an Email record

Enable it

  1. Open Administration > AI Settings > Translate.
  2. Enable Email Translate.
  3. Select an Email Translate Prompt.
  4. Optionally select an Email Translate profile under AI Features.
  5. Save.

Use it

  1. Open an Email in detail or small view.
  2. Click Translate.
  3. Review the result in the dialog.
  4. Copy the translated text when needed.

Translated email displayed in the result dialog with Copy and Cancel actions

The target language comes from the user's language preference, then the system language. Field Translation Languages controls field and stream menus; it does not choose the email target language.

The prompt can use {{language}}, {{subject}}, {{bodyPlain}}, and {{body}}.